Refund Policy

Whobela is free, so there is nothing to refund. We do not collect payment details and do not bill anyone. This policy supplements our Subscription Terms and Terms & Conditions.

1. Charges From the Previous Paid Plan

Whobela previously sold a subscription that kept a published page online. That plan has been discontinued, every subscription under it has been cancelled, and no further charges will be made. Everything the plan unlocked is now available to everyone at no cost.

2. Requesting a Refund for a Past Charge

If you were charged under the old plan and would like that charge refunded, email [email protected] from your account address. Refunds are issued to the original payment method through the original processor (Stripe or PayPal); how quickly the money appears depends on your bank.

3. Unrecognised Charges

Because Whobela no longer bills anyone, a new charge described as Whobela is not from us. Contact your bank or card issuer, and let us know at [email protected] so we can help you establish that.

4. Statutory Rights

Nothing here limits refund rights you may have under mandatory consumer-protection law in your country of residence.

5. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated through the Service or by email.

6. Contact

Billing questions can be sent to [email protected].